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Common queries answered

Frequently asked Questions

  1. Repeat orders. If you make payment more than twice in 24 hours, your credit card will be blocked 24 hours.
  2. If your card was reported scam or unauthorised used, then you will not able to use this card to purchase.

We will process your order within 2 business days.

This charge in your bank statement may show ( *Watches.com / Hong Kong *** / Clothes / jewelry) and so on, don’t worry, if you have any concern, please contact us.

Shipping typically takes between 2 – 5 business days, although it may take longer depending on your location

We will happily cancel any unshipped orders up until the time that the order is due to ship out from our warehouse (generally at around noon EST).

We can ship to a Parcel Locker

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